AT-MCD1 User Support | Audio-Technica

Cartridge Rebuild Programme

To protect against damage to the cantilever and wear to the stylus tip of this product,
we offer our Cartridge Rebuild Programme, a paid service.

TERMS AND CONDITIONS OF THE REBUILD PROGRAMME

By participating in the programme, the customer agrees with the following:

This is not a standard warranty that Audio-Technica normally offers.

Audio-Technica offers a replacement of the whole motor unit (stylus tip, cantilever, coils and rubber dampers).

Audio-Technica warrants that the product quality and specifications of a rebuilt AT-MCD1 will be the same as one newly produced, however, the sound quality will not be exactly the same.

The Rebuild Programme may not be available in cases where the customer’s AT-MCD1 does not meet certain preconditions (e.g., there are missing parts, magnet is demagnetized, there is too much corrosion, any non-Audio-Technica repair has been done, etc.)

WHAT WILL BE REBUILT?

This programme provides the replacement of the whole assembly, including stylus tip, cantilever, coils, and rubber dampers.

REBUILD PROCESS

Upon receipt of a returned AT-MCD1 in Japan, Audio-Technica will disassemble the cartridge.

Stylus tip, cantilever, coils and rubber dampers will be replaced with new ones. Due to the disassembly process, the rear plate will also be replaced, but the serial number will not change. All other parts will remain as they are.

HOW DO CUSTOMERS JOIN THIS PROGRAMME?

Contact your local Audio-Technica service center (find locations at www.at-globalsupport.com ) or the retailer that sold you the AT-MCD1 to get an exclusive shipping carton.

Pack the AT-MCD1 in the carton, and send it to your local Audio-Technica service center.

The local Audio-Technica will send your AT-MCD1 to the Audio-Technica factory in Japan.

Once rebuilt (as shown in the section above), your AT-MCD1 will be returned via the same route: Audio-Technica Japan to your local Audio-Technica to you.
*Note that the turnaround time may vary by country. Contact your local Audio-Technica service center or retailer for details.

*Please note that this service may be discontinued without prior notice at a certain point after the product is taken off the market or once repair parts are no longer available.

Performance Inspection Service

We offer this service to anyone concerned about the performance of their AT-MCD1
due to length of use, a blow to the cartridge, or other issue.

*This service is only available for AT-MCD1.

Before Requesting This Service

Please be aware of the following details:

We inspect the cartridge to see if it is still performing at its original level. However, we cannot provide numerical performance results.

If the test results indicate that the cartridge is no longer performing as well as it did originally, we may recommend our cartridge rebuild programme.

Please note that the performance inspection is a manual process carried out by specialists and may take some time to complete. We will provide you with a time estimate after checking the condition of your cartridge.

Performance inspection items

Output voltageChannel separationChannel balanceCantilever tilt