If the product operates abnormally (reset)
- Reset the product.
- When operating, hold the headphones so that they stay in the charging case.
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About 5 seconds after both headphones (L (left) and R (right) sides) are placed in the charging case (with battery remaining), press the multifunction buttons of both headphones twice in a row.
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Verify that the indicator lamps on both headphones flash white, and then press and hold (at least 6 seconds) the multifunction buttons on both headphones while in the charging case.
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Make sure the indicator lamps on both headphones light in red and then turn white before releasing your fingers.
Reset is complete.
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Remove the product from the list of registered devices on your Bluetooth device.
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Remove the headphones from the charging case again and perform pairing.
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