If the product does not connect to a device (forced pairing mode)
If pairing cannot be cancelled or is not successful, you can use forced pairing mode to perform pairing again.
- When operating, hold the headphones so that they stay in the charging case.
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About 5 seconds after both headphones (L (left) and R (right) sides) are placed in the charging case (with battery remaining), press and hold (about 6 seconds) the multifunction buttons of both headphones.
- You can operate both headphones simultaneously or one headphone at a time.
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When the indicator lamps on both headphones light in red, remove the headphones from the charging case.
The product will switch to the “searching for devices” (pairing mode) state and you will be able to pair with your desired Bluetooth device.
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