If the product operates abnormally (reset)
Reset the product.
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Once the indicator lamps turn on after both headphones (L (left) and R (right) sides) are placed in the charging case (with battery remaining), press and hold (for about 4 seconds) the multifunction buttons of both headphones.
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Make sure the indicator lamps on both headphones light in orange and then turn white before releasing your fingers. Remove the headphones from the charging case and separate the L (left) and R (right) sides.
Reset is complete.
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Remove the product from the list of registered devices on your Bluetooth device, and perform pairing again.
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