If the product operates abnormally (reset)

Reset the product.

  1. With the product turned on, press and hold (about 6 seconds) the volume buttons (+/–) at the same time.

  2. Make sure the indicator lamp is flashing rapidly in white, and press and hold the power supply / control button and the volume up button (+) at the same time (for about 6 seconds).

    The indicator lamp will light in pink, and after the product restarts, reset is complete.

  3. Remove the product from the list of registered devices on your Bluetooth device.

  4. Pair the product again.