If the product operates abnormally (reset)
Reset the product.
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With the product turned on, press and hold (about 6 seconds) the volume buttons (+/–) at the same time.
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Make sure the indicator lamp is flashing rapidly in white, and press and hold the power supply / control button and the volume up button (+) at the same time (for about 6 seconds).
The indicator lamp will light in pink, and after the product restarts, reset is complete.
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Remove the product from the list of registered devices on your Bluetooth device.
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Pair the product again.