If the product does not connect to a device (forced pairing mode)

If pairing cannot be cancelled or is not successful, you can use forced pairing mode to perform pairing again.

1. With the product turned on, press and hold (about 3 seconds) the volume buttons (+/–) at the same time.

   

   The product will switch to the “searching for devices” (pairing mode) state and you will be able to pair with your desired Bluetooth device.