If the product operates abnormally (reset)

Reset the product.

  1. With the product turned on and not connected with a Bluetooth device, press and hold (about 6 seconds) the power supply / control button and volume buttons (+/-) at the same time.

    After the indicator lamp lights in red, the product will restart, and the reset will be complete.

  2. Remove the product from the list of registered devices on your Bluetooth device.

  3. Pair the product again.