If the product operates abnormally (reset)
Reset the product if it cannot be unpaired, connected, or does not operate as expected.
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About 5 seconds after both headphones (L (left) and R (right) sides) are placed in the charging case (with battery remaining), touch the touch sensor of both headphones twice in a row.
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Verify that the indicator lamps on both headphones flash white, and then touch and hold (about 6 seconds) the touch sensor on both headphones while in the charging case.
When the indicator lamps on both headphones light in red, reset is complete.
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Remove the product from the list of registered devices on your Bluetooth device.
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Remove the headphones from the charging case again and perform pairing.
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