If the product operates abnormally (reset)
Reset the product.
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About 5 seconds after both headphones (L (left) and R (right) sides) are placed in the charging case (with battery remaining), touch and hold (about 10 seconds) the touch sensors of both headphones.
- While touching and holding the touch sensors, the indicator lamps will light in red once after about 4 seconds, but keep touching and holding the touch sensors.
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When the indicator lamps on both headphones start flashing in red, release your fingers and remove the headphones from the charging case.
Reset is complete.
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Remove the product from the list of registered devices on your Bluetooth device.
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Perform pairing again.
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